These are the projects that are going to be presented in one of the Advisory Board meetings at ISM4point0:
- Charging customer value management to customers? Customer Value Management is not a modern version of accountmanagement. It’s about adding value to your customer – and that means providing a form of advisory and support services. Question is: do you charge those services or include them in the offering? And if you do, at what price and how do you measure the outcome.
- Lead participant: Jan Lagast (Forte)
- Co-participants can request their participation via Koen Persyn
- Your idea on a board too? Register here and get in touch with us.